Right of Withdrawal
The following right of withdrawal shall apply to consumers who purchase goods from us remotely
Cancellation Policy
You have the right to withdraw from this contract within one month without providing any reasons. The withdrawal period is
1. (in the case of a purchase contract):
one month from the day on which you, or a third party named by you who is not the conveyor, have or has taken possession of the goods;
2. (in the case of a contract for several goods which the consumer ordered in a single order and which are delivered separately):
one month from the day on which you, or a third party named by you who is not the conveyor, have or has taken possession of the last of the goods;
3. (in the case of a contract for the delivery of one item in several partial deliveries or pieces):
one month from the day on which you, or a third party named by you who is not the conveyor, received the final partial delivery or have or has taken possession of the last of the pieces;
4. (in the case of a contract for the regular delivery of goods throughout a stipulated time period):
one month from the day on which you, or a third party named by you who is not the conveyor, have or has taken possession of the first of the goods.”
In order to exercise your cancellation right you must inform us at
LEKOMKA/Frank Hilscher
Robert Seidel Weg 10
D-08541 Crimmitschau
Telephone +49 (1575) 2401926
LEKOMKA-STORE@t-online.de
with a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can use the enclosed sample cancellation form, which is however not mandatory.
To comply with the cancellation period, it is sufficient if you send the cancellation notice before the cancellation period has expired.
Consequences of the Cancellation
If you cancel this contract, we must refund you all payments we have received from you, including the delivery costs (excluding the additional costs resulting from you selecting a delivery method other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we received your cancellation notice. For this refund we use the same payment method used by you in the original transaction, unless something different was expressly agreed with you; under no circumstances will we charge you any fees for this refund. We can reject the refund until we have received the returned goods or until you have provided evidence that you have returned the goods, whichever is earliest.
You must send back or hand over the goods to us immediately and in any case at the latest within fourteen days of the day on which you inform us of the cancellation of this contract. The period has been complied with if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is the result of handling the goods in a way that is not required to assess the condition, characteristics and functionality of the goods.”
Exclusion of the Right of Cancellation
The right of cancellation does not exist for contracts
- for the delivery of goods that are not pre-manufactured or the production of which is dependent on the individual selection or stipulation by the consumer or that are clearly tailor-made for the consumer’s personal requirements,
- Contracts for the supply of goods which may quickly spoil or whose expiry date would soon be exceeded,
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was broken after delivery,
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their characteristics,
End of the Cancellation Policy